Privacy Policy

1. Introduction

At Realista LTD ("Realista," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website realista.gr (the "Site") and use our real estate services (the "Services").

This policy is designed to comply with European Union data protection laws, including the General Data Protection Regulation (GDPR), and applicable Greek legislation.

2. Who is the Data Controller?

For the purposes of the GDPR, the Data Controller responsible for your personal data is:

Realista LTD

86-90 Paul Street, London, England, EC2A 4NE

Email: privacy@realista.gr

3. Information We Collect

We collect information in three ways: information you provide to us, information we collect automatically, and information from third parties.

3.1 Information You Provide to Us

• Account Registration: Name, email address, password, and phone number when you create an account (inspired by Rightmove).

• Profile Information: If you are a professional (agent/landlord), we collect your agency name, professional license number, and billing details.

• Inquiries: When you contact an agent or landlord through our forms, we collect the message content, your name, and contact details to facilitate that transaction (standard on Zillow & Spitogatos).

• User Content: Photos, property descriptions, and reviews you post to the Site.

3.2 Information We Collect Automatically

• Usage Data: Pages you view, time spent on pages, and properties you "save" or "favorite."

• Location Data: If you enable location services on your device, we may collect your precise location to show you nearby properties (common Zillow feature).

• Technical Data: IP address, browser type, device type, and operating system.

3.3 Information from Third Parties

• Social Login: If you log in via Google or Facebook, we collect your name and email from those services.

• Public Records: We may supplement property listings with data from public land registries or tax records 

4. How We Use Your Information

We use your data for the following purposes, relying on specific legal bases as required by EU law (

5. How We Share Your Information

We do not sell your personal data. We share information only as described below:

5.1 With Real Estate Professionals

When you submit a "Contact Agent" or "Request Tour" form, you expressly authorize us to share your name, email, phone number, and message with that specific real estate agent, broker, or property manager.

• Note: Once this data is passed to the agent, they become a separate Data Controller of your information.

5.2 Service Providers

We share data with trusted third-party vendors who assist us in operating our Site, such as:

• Cloud hosting providers (e.g., AWS, Google Cloud).

• Payment processors (e.g., Stripe, PayPal).

• Customer support tools.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency in Greece or the UK).

6. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.

• Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.

7. Your Data Protection Rights (GDPR)

Under the GDPR, you have the following rights 

• Right to Access: You have the right to request copies of your personal data.

• Right to Rectification: You can request that we correct any information you believe is inaccurate.

• Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data, subject to certain legal exceptions.

• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.

• Right to Data Portability: You can request that we transfer the data that we have collected to another organization, or directly to you.

To exercise these rights, please contact us at privacy@realista.gr.

8. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy.

• Account Data: Retained until you delete your account.

• Transaction Data: Retained for tax and accounting purposes as required by Greek law (typically 5-10 years).

9. Cookies and Tracking Technologies

We use cookies to improve your experience. You can control cookies through your browser settings.

• Essential Cookies: Necessary for the site to function.

• Analytics Cookies: Help us understand how you use the site (e.g., Google Analytics).

• Advertising Cookies: Used to deliver relevant advertisements to you.

For more detailed information, please view our [Cookie Policy].

10. Third-Party Links

Our Site may contain links to other websites (e.g., mortgage lenders, moving services). If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us, and we have no control over their privacy practices.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@realista.gr

• By mail: 86-90 Paul Street, London, England, EC2A 4NE